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« Breaking Into The Small Business World | Main | Marketing Your Small Biz »
Friday
Feb082019

7 Ways to Get Excellent Results from Your Employees

When a small business begins to employ people, or someone becomes a business or department manager, one of the things they can be unsure about is how to get the best from the people under them. Part of the role of manager or business owner is to make sure that the employees are all content in their work. Happy employees produce better work at a faster pace, and for any business to succeed that is crucial.

Some people new to this seem to think they can just sit back and give orders, but that does not work. Employees will not respond well to a boss that acts in this way and it will have the opposite effect to what the person in charge is after.

Hire Great People

When you are hiring people don’t look for perfect, as that does not exist. Find the best person for the job and if they have more qualifications or knowledge than you that can be good. You can learn from them, and that can be an added bonus.

You should make sure that you tell any prospective employees the good and the bad things about the tasks they will be expected to undertake. You should never let them think that the role is all plain sailing, as the disappointment when that turns out to be wrong can be soul destroying for them. Let them know there are challenges to face and that sometimes they may be expected to help with a job that is not their own. They need to be aware that if someone is of ill, for example, it is all hands to the deck to make sure the work gets done, and that it includes you helping out too.

Proper Training

Even workers that know a job need to be trained in the way your business works. Training can be all-important, as otherwise mistakes will be made. Sometimes, this can be given back seat until the manager has more time, but this should not be the case as in the long run, untrained staff could cause more problems than enough.

Although the right Software development methodologies can make all of your jobs easier, they could also mean that you have prototype software that needs special training, as this will not have been seen in any previous position they held.

Set Achievable Goals

Your team as a whole should be set goals that are achievable, as that will make them feel better when they see they are doing what you have asked of them. Goals that are impossible to reach will just cause your employees to become demoralized, and they will start to resent the fact that you expect so much from them.

Letting them know that you want all emails replied to within an hour is just one example. They may do their best to do this but it can depend on what other pressures they have. Make it an aim of the company by all means, but do not make it something that is set in stone.

Let them know what your production and financial aims are, and every time they are reviewed involve them in the decisions. Being involved in things such as this will make it more personal for them, and they are more likely to work harder to achieve it.

Be Fair With Your Feedback

You should always give your employees feedback on their work, and be fair about it. If something has gone really well and that is down to several employees, tell them all and not just the one that led the project. If there is an error, let that be known too but remember to take into consideration any unusual circumstances that may have led to it, and how it can be avoided in the future.

There may be members of your staff that you prefer to others, but you should never let this show when you are giving feedback, or at any other time.

Show Appreciation

A simple ‘thank you’ is often all that is needed for your employees to appreciate their efforts, but you could be a little more generous than that. Buying the team a cake for their afternoon coffee, for instance, will be a show of appreciation that they will all welcome. If it is something special they have achieved, perhaps arrange an office party to celebrate a job well done.

Listen To Them

Always be prepared to listen to what any of your employees have to say. They could have a problem within the workplace or it could be an idea that would speed up the job. You will never know if you are not prepared to listen to them, and you should always at least consider what they have said.

If you need time to think about their conversation, tell them that and that you will get back to them soon. Make sure you do when you have had time to think it over, or they will think you are just full of empty promises.

Encourage Teamwork

Research has shown many times over that teamwork is better for productivity. Encourage your employees to work as a team, as then if one of them is encountering a problem, the others will help them out. Often, in this situation, one of the team members will emerge as a leader. This is good for the team and you should recognize this too and perhaps give them a pay rise to manage the team for you.

Some businesses consider teamwork to be really important and arrange team activities to show the employees how they work better together. This could be a couple of hours of solving puzzles one workday afternoon, or maybe an out of work event such as an escape room experience. There are many choices of things to do that will encourage teamwork, and lots of online resources to help you find them.

No one ever said that managing a team of employees was an easy task unless they just took no notice of how their staff was reacting and working. If you want to be a good people manager, don’t let yourself fall into this category.

 

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